! (Blog) - Page 5 of 15 - AuthenticityPR

15 Reasons CEOs, Executives & Others Can Be Thankful This Thanksgiving

11.16.2025 – I love the end-of-the-year holiday season. And isn’t it cool it begins with the opportunity to be thankful? As I was pondering what business owners and executives have to be (or can be) thankful for, I came up with this list of

A Remarkable Customer Experience: This Honda Dealer’s Service Dept. Was Driven to Find the Solution

11.19.2025 – I’m not a big fan of car dealerships. I try to avoid them whenever possible, for two reasons. First, sales people at dealerships are like vultures perched on top of telephone poles waiting to swoop down on any prey in sight. They’re

What 6 Temporary Roadside Breakdowns in 3 Weeks Taught Me About Honda’s Customer Service

11.13.2025 – Early morning, October 24th. I’m white-knuckling it from Cincinnati to Chicago with an 11:30 a.m. business meeting on the books. Everything’s going according to plan until 11:10 a.m., when I pull into a St. Charles gas station about 10 minutes from my

Hard for a CEO to Lead an Organization Without the Soft Skill of Communication

11.05.2025 – To succeed in leading a business, soft skills matter. A LOT. Especially the soft skill of being an effective communicator. You can have a Harvard MBA, a Wharton pedigree, technical chops that would make an engineer weep with envy — but if

5 Creepily Brilliant Halloween PR Lessons

10.30.2025 – Elphaba and Glinda from Wicked. Superman. The Addams Family. HUNTR/X from KPop Demon Hunters. Lilo & Stitch. Sabrina Carpenter and Olivia Rodrigo. According to a Sept. 30 Good Housekeeping magazine story, “We’re Calling It: These 10 Halloween Costumes Will Be Everywhere in

The Sound (and Price) of PR Silence

10.22.2025 – “Why do we need to invest in public relations?” a tech company asked me recently. Well, you DON’T need to. You can let your competition invest in PR. And let them get ALL the attention.

The Day AI Gave My Client Stupid PR Advice

10.15.2025 – One day (it could have been a month ago, it could have been years ago — I’m not telling) the COO of one of my clients asked AI a question: “Should we be putting legal symbols like ® and ™ and ©

Magazine Cover Story of Your CEO? Think Again…

10.08.2025 – Landing a magazine cover story for your CEO sounds awesome, right?
Well, how about on TWO magazines?
And how about feature stories in three other publications? And then you’re told all these articles would appear within seven days and you’d