How Utah’s Athletic Director Fumbled the “Holy War” Post-Game Press Conference

11.16.2024 – From the PR perspective, this has to be one of the most disastrous press conferences I’ve ever witnessed.
Following a last-second 22-21 loss to arch-rival BYU, University of Utah Athletic Director (AD) Mark Harlan took the spotlight — for all the wrong reasons. Instead of showing grace in defeat, he vented publicly, saying…
The Tiny Unsubscribe: A Deceptive Email Marketing Strategy

11.08.2024 – Are there business or marketing strategies that just annoy you Here’s one that’s irked me for a long time: the microscopic unsubscribe link. Hopefully blogging about it will be therapeutic!
The Power of Emotional Intelligence: How EQ Transforms Leadership and Organizational Success

11.01.2024 – Is your boss unbearably reactive? Or is your team disengaged? If so, there’s a good chance emotional intelligence — or EQ — is the missing ingredient. EQ encompasses skills in self-awareness, self-management, empathy, and relationship building.
Where’s That Confounded Bridge?

10.24.2024 – Just eight miles from our home in East Tennessee is the Taylor Bridge, which crosses the Nolichucky River. Well, it was a bridge. Massive flooding caused by Hurricane Helene swept through on Sept. 27, and now, the bridge is gone. Houses and farmlands along the riverbanks were also devastated.