A QR Code in the Cloud… Ahem… the One Above Your Head
04.01.2026 – The other day I took a call from the owner of one of the most innovative startups ever. It didn’t take long before I realized this CEO has his head in the clouds. Literally. I don’t even know where to start with this story. But here goes…
Court of Public Opinion: Glass Basketball Floor’s Guilty of “Uncraftsmanlike Conduct”
03.18.2026 – Innovation, creativeness, uniqueness. Those who know me know all of those are passion points in my DNA. Add to that disruptive technology, and I’m knocking on your door asking to manage your PR. But no matter how innovative, creative and unique your disruptive technology may be, it still has to deliver the ultimate customer experience.
Dogma Dampers Adaptation, Progress and Improvement
09.02.2020 – One of my favorite discussions during my M.B.A. studies was on the adoption of new technology, concepts or processes — often referred to as “The Innovation Life Cycle.” The instructor displayed a bell curve with “innovators” and “early adopters” at the beginning (the “ambassadors”), “early majority” and “late majority in the middle (the “supporters” and “neutrals,” respectively), and the “laggards” and “saboteurs” (the “defectors” and “adversaries,” respectively).