A Kohl-Hearted Online Order – Part 2
09.24.2025 – In Part 1 of this saga, I shared how someone stole my credit card number and ordered $412 worth of Nike socks shipped to a local Holiday Inn. If you haven’t read that portion of the story, you should read it now. In Part 2, I share how I sprang into action after learning this package had been delivered to the Holiday Inn, the unbelievable decision made by the hotel employee I visited, and how a $15.9 billion company thanked me for rescuing some $400 worth of their inventory. Enjoy…
A Kohl-Hearted Online Order – Part 1
09.17.2025 – Interesting PR lessons can be learned when someone steals your credit card number. Besides myself, the primary stakeholders in this event are the credit card company, two vendors, two hotel chains, a local police department, and those who tried to scam me. Here’s the timeline of this story and the role each of these stakeholders played…