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How Utah’s Athletic Director Fumbled the “Holy War” Post-Game Press Conference

11.16.2024 – From the PR perspective, this has to be one of the most disastrous press conferences I’ve ever witnessed.

Following a last-second 22-21 loss to arch-rival BYU, University of Utah Athletic Director (AD) Mark Harlan took the spotlight — for all the wrong reasons. Instead of showing grace in defeat, he vented publicly, saying…

Where’s That Confounded Bridge?

10.24.2024 – Just eight miles from our home in East Tennessee is the Taylor Bridge, which crosses the Nolichucky River. Well, it was a bridge. Massive flooding caused by Hurricane Helene swept through on Sept. 27, and now, the bridge is gone. Houses and farmlands along the riverbanks were also devastated.

Email Marketing Copywriting Disasters – Part 2

10.15.2024 – Hope you enjoyed the previous post about four email copywriting disasters. As promised, I have three more to share with you. (Again, this is only meant to help teach how to write more powerful, customer-centric copy — not to personally put anyone down.)

Email Marketing Copywriting Disasters – Part 1

10.10.2024 – Remember how you felt when your teacher wrote glowing comments on a homework assignment? And remember how you felt when the teacher’s comments were not so complimentary? I’m not sure if those memories are what inspired this post, but here goes…