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Delta Dealt My Granddaughter and Me a “Soar(less)” Deal
07.22.2026 – When I saw a newspaper headline about Taco Bell customers purportedly getting “explosive diarrhea” from eating at this chain, I thought it would make for an excellent blog post about how it’s really bad PR for your restaurant to be mentioned in the same sentence with those words (regardless of whether or not it’s true). It would have also included my commentary on how Taco Bell’s official company statement from its PR crisis communications team did little to defuse this crisis (it was very self-serving and hit 0% on the “we’re sorry” meter). But Leticia strongly encouraged me to find something else to write about this week. So, scratch any mention of that topic this week.
